Returns, Changes & Damaged Orders

RETURNS & EXCHANGES

Because Reset Hope Co. collections are produced in limited drops, all sales are final. We do not accept traditional returns for change of mind, personal preference, or incorrect size selection.

Size exchange requests may be submitted within 7 days of delivery. The item must be unworn, unwashed, and in original condition. Customers are responsible for return shipping. Replacement sizes are subject to availability and cannot be guaranteed. Purchasing an item does not reserve inventory in another size.

If the requested replacement size is unavailable, the customer may keep the original item or receive store credit toward a future Reset Hope Co. drop.

Please review the size chart carefully before ordering. Due to the limited nature of each Reset Hope Co. drop, replacement sizes cannot be guaranteed.

CANCELLATIONS & ORDER CHANGES

If you need to cancel or change your order, contact support@resethopeco.com as soon as possible so we can try to help. Cancellation requests may be submitted within 24 hours of purchase, provided the order has not already entered production or fulfillment. Size, color, item, or shipping-address changes cannot be guaranteed.

DAMAGED, DEFECTIVE OR INCORRECT ORDERS

Contact support@resethopeco.com within 7 days of delivery. Include your order number, a brief description of the issue, and clear photos when applicable. Once confirmed, we will make it right at no additional cost.